Privacy Policy

Personal information we collect

Crypto, wallets, and payments

Galent is prepaid and crypto-native. Payments are typically made with stablecoins (such as USDC or USDT). Depending on how you use the Service, we may process:

• Internal wallet balances and ledger history — deposits, locked funds, deductions when work is approved, refunds, and withdrawals
• Payment references associated with a deposit or refund (for example a transaction hash, deposit note, or confirmation details)
• Blockchain wallet addresses you provide or that are used to send or receive funds in connection with the Service

Public blockchains are public by design. Addresses, amounts, and transaction hashes confirmed on-chain can be viewed by anyone and cannot be altered or deleted by Galent once recorded on the network. See On-chain and off-chain information.

How we use your personal information

We use your personal information for the purposes described in this Privacy Policy or at the time of collection, including to:

• Provide, operate, secure, and improve the Service
• Respond to briefs and requests, match talent, scope work, and communicate about next steps
• Establish and maintain your account and profile
• Credit and track prepaid balances, process deductions on approved work, and handle refund or withdrawal requests
• Send Service-related announcements, security alerts, and support messages
• Understand how the Service is used and improve product experience
• Protect against fraud, abuse, unauthorized access, and other harmful activity; and enforce our Terms & Conditions
• Create anonymous, aggregated, or de-identified data for analytics and improving the Service

How we share your personal information

We may share personal information with:

• Service providers — third parties that help us operate the Service (such as hosting, databases, email delivery, analytics, and file storage), under appropriate safeguards
• Other users of the Service — where features allow information to be available to clients, talent, or the public (for example a public talent profile, or project participants who need work context). You control what you publish in those features
• Operators of the Galent pipeline — people who scope, deliver, and support work so the Service can function
• Safety and integrity — when we believe disclosure is necessary to protect users, the Service, or to address fraud, abuse, or security issues
• Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets related to the Service

We do not sell your personal information.

On-chain and off-chain information

Off-chain information (accounts, briefs, internal balances, support messages) is stored in our systems. You can usually ask us to access, correct, or delete that information — subject to what we still need for open work, disputes, security, or to keep prepaid balances auditable.

On-chain information is recorded on public networks. Galent cannot edit or erase confirmed blockchain data. Treat wallet addresses and transactions as permanent public records.

Your choices

• Access or update — if you have an account, you may review and update certain information in your profile settings. You may also contact us to request access or updates.
• Deletion — you may ask us to delete off-chain personal information we hold. We may retain limited records where needed for open projects, prepaid balances, disputes, or security.
• Cookies — most browsers let you remove or reject cookies. If you disable cookies, some parts of the Service (such as sign-in) may not work properly. See Cookies.
• Choosing not to share information — where we need personal information to provide the Service and you do not provide it, we may not be able to fulfill your request or provide related features.

Other sites and services

The Service may contain links to websites, apps, or services operated by third parties — including blockchain explorers and payment networks. We do not control those third parties and are not responsible for their privacy practices. We encourage you to read their policies.

Security practices

We employ organizational and technical safeguards designed to protect the personal information we collect. Security risk is inherent in internet and information technologies — and in public crypto networks — and we cannot guarantee absolute security. Protect your own credentials and wallet keys.

Retention

We retain personal information for as long as needed to fulfill the purposes for which we collected it, including operating accounts and projects, maintaining wallet and ledger integrity, resolving disputes, and security. When we no longer need off-chain information, we delete or anonymize it, or securely isolate it until deletion is possible (for example, in backups).

International data transfers

Galent operates on the open internet. We and our service providers may process information in locations other than where you live. Privacy and data rules can differ by place. By using the Service, you understand that your information may be transferred and processed in those locations as needed to run the Service.

Children

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. If you believe a child has provided us with information, contact us and we will delete it as soon as reasonably practicable.

Changes to this Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes, we will update the date at the top of this page and post the revised policy on the Service. Where appropriate, we may also notify you in another reasonable way (such as email). Your continued use of the Service after the updated policy is posted indicates acceptance of the modified terms.

How to contact us

Questions about this Privacy Policy or our privacy practices: hello@galent.io.

Cookies

Cookies are small data files placed on your device when you visit a website. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or they expire).

On the Service we may use cookies and similar technologies to:

• Enable essential operation of the Service (sign-in, security, load balancing)
• Remember preferences (such as theme) and improve performance
• Understand how the Service is used (analytics), including via service providers

Most browsers let you remove or reject cookies in settings. If you disable cookies, the Service may not work properly. For general information about cookies, see allaboutcookies.org.